Access Support and Coaching Resources¶

Overview¶

Success in this course depends on knowing where to get help when you need it. This lesson covers all the support resources available to you: Slack, office hours, and on-demand 1:1 coaching with James.

Private Slack Workspace¶

Access: You'll receive a Slack invitation within 24 hours of enrollment Channel: #claude-cohort-[cohort-number] - Your dedicated cohort channel for all communication Purpose: Peer collaboration, troubleshooting, sharing wins, community support

How to use Slack: - Course announcements and general discussion - Technical troubleshooting and setup questions - Share completed projects, breakthroughs, and victories - Post useful tools, articles, and discoveries - Off-topic chat, introductions, networking

Slack etiquette: - Use threads to keep conversations organized - Share screenshots when asking for troubleshooting help - Search before asking—someone may have already solved your issue - Pay it forward—help others when you can - Celebrate others' wins (emoji reactions encouraged!)

Response time: - Instructor responses within 24 hours on weekdays - Peer support is typically faster (minutes to hours) - Urgent technical issues flagged with @james get priority

Office Hours¶

Schedule: Saturday mornings (optional) Duration: 60 minutes Format: Open Q&A, troubleshooting, catch-up support Additional availability: 30-minute sessions available throughout the week upon student request

When to attend office hours: - You're stuck on a technical setup step - You missed a live session and need catch-up support - You want feedback on your approach before diving deep - You have questions that don't fit neatly into live session topics

How office hours work: - Show up with specific questions or problems - Share your screen to demonstrate issues - Get real-time guidance and troubleshooting - Learn from others' questions (often more valuable than your own!)

Pro tip: Post your question in Slack before office hours so James can prepare.

Personalized 1:1 Coaching¶

What you get: On-demand 1:1 sessions with James throughout the course (15 or 30 minutes) Purpose: Personalized feedback on your projects, strategic guidance, custom troubleshooting Scheduling: Calendly links are available in the course syllabus—book as many sessions as you need

How to schedule your 1:1: 1. Use the Calendly link provided in the syllabus 2. Choose 15 or 30 minutes based on your needs (quick questions vs. deep dives) 3. Book a time that works for your schedule 4. Come prepared with specific goals for the session 5. Schedule additional sessions anytime you need support

Best uses of your 1:1: - Get feedback on your Agentic AI Registry structure - Review your Skills architecture and deployment strategy - Discuss how to apply course concepts to your specific business - Troubleshoot a complex workflow or integration challenge - Strategic planning for AI implementation in your organization

What to prepare: - Share your project/system before the session (Slack, GitHub, Notion link) - Come with 2-3 specific questions or goals - Be ready to share your screen and demonstrate what you've built

When to Use Each Support Channel¶

Use Slack when: - You have a quick technical question - You want to share your progress or wins - You're looking for peer feedback - You found a useful resource to share

Use Office Hours when: - You're stuck and need real-time troubleshooting - You missed a live session and need catch-up - You want to learn from others' questions - You have multiple small questions to batch together

Use 1:1 Coaching when: - You need strategic guidance specific to your business - You want detailed feedback on your approach - You're working through a complex implementation challenge - You need extended time to work through a problem

Next Steps¶

Continue to the next lesson: Navigate Maven Platform and Course Materials to learn how to access recordings, download materials, and use the Maven platform.

Quick actions: 1. ✅ Join the Slack workspace (check your email for invite) 2. ✅ Introduce yourself in the Maven #intros 3. ✅ Bookmark the Calendly link for 1:1 sessions 4. ✅ Add Saturday office hours to your calendar (optional)